Crewbooking is a human resources management solution for professionals in the European audiovisual industry. We help audiovisual production companies manage their crew and recruit talent from our database of 50,000 industry professionals.
Contribution
- Design System UI
- Visual Design
- Prototyping
- User Research & Testing
- Branding & Marketing Design
Problem
Communication and negotiation between companies and their crew members remain informal, with spreadsheets used to manage company resources. Through user research, we identified three major pain points:
Decentralized communication
Bookers need to use a variety of communication channels to reach their crew.
Informal agreements
Parties make verbal agreements and then lose track of what was said and done.
Third-party contracting
Most professionals use interim agencies for contracting and invoicing, adding a layer of administrative complexity.
Users
Two types of users were identified:
Production planner
- Wants to book crew members and recruit new talent
- Fearful of losing crew to competition as demand for workers is high after COVID hit the industry hard
- Works from the office on desktop computers with multiple screens
Crew member
- Interim contractor working for a handful of companies
- Wants to find quality, well-paid work
- Loyal; prefers steady work to job hopping
- 90% mobile users, networks on Facebook
Solution
Recruit, book and pay your crew with Crewbooking.
Recruit and book your crew
Send booking requests directly to your crew and post job ads to find new talent.
A single source of truth
Every interaction between parties is logged to avoid contentious situations.
Pay and get paid with Crewbooking
We offer interim contracting services and a secure payment system to always pay and get paid on time.
Service Design Blueprint
We constructed a service design blueprint to put all the pieces of the puzzle together. By taking a step back, we were able to isolate the features of the platform into buildable blocks and plan development releases.
Design system
I created a design system components library to speed up the design and development process.
Visual mockups and prototypes
For each persona, I produced a mobile and desktop prototype to test our solutions.
